We're experts in 
Hospitality.
Tourism.
Sustainability.
Bars & Restaurants.
Rate Management.
Revenue Management.
Lancaster & Lancaster logo

Hospitality has been our lives for the last 40 years ...

so we don't just know it we love it!

Tourism & Hospitality Consultants in the Lake District

We have managed and operated successful businesses across a broad spectrum of fine-dining, fast casual, pop-up and event catering as well as developing new concepts and launching food businesses.

Hospitality and tourism has been our life and we would like to share some of our knowledge with like-minded people. Let us help you start or grow your business. If you like new challenges or looking at things differently, we can work together to challenge, inspire and push boundaries. After all your mind is like a parachute; it works best when it is open.

Our business

is helping your business.

How can we help your business?

Are you a bit too busy, perhaps struggling to find the time to step back and look at your business?  Perhaps you are new to the hospitality industry or simply looking to grow a more established business? If so, we may be able to help.  We have the time and experience to offer a fresh pair of eyes to enable you to see your business from a different perspective. 

If you are looking for help with strategic thinking or future planning within your business, we would love to work with you.  Our breadth of experience ensures we are ideal for businesses who do not have a larger more corporate structure, or the help of a non-executive board of directors.

The things we love and we know about.

Hospitality

We can help you understand your customer, ensuring they go away with a lasting positive memory or an experience of your business.

Tourism

We want people to visit Cumbria throughout the year.  We can promote your business and the area by working together.

Sustainability

Sustainability within your business is important for the planet, your local environment and for your businesses performance.

Bars & Restaurants

Menu content, design and gross profit margins are areas that we can help to provide a more profitable business. 

Revenue Management

Having studied Revenue Management via Cornell University, NY State we have used the principles learnt to increase sales for hotel rooms, spa and restaurant.

Events

We love inspiring and organising events, the quirkier the better.  Our experience covers a range of events that we have run for charities and commercial operators.

I would have absolutely no hesitation in recommending Nick’s services. Nick’s career track record speaks for itself in terms of breath of experience and sector knowledge however, I would draw your attention to what I feel are his other skills which will add even greater value. Nick is a strategic thinker but what stands him apart is his proven track record of being able to identify external cultural and environmental changes early, to develop economically strong business cases to adapt to that change, seizing it as an opportunity and becoming an industry leader, setting the standard high and ensuring good return on investment. Personally, Nick is fabulous to work with, 100% genuine and committed, interested in you as a person as well as your business. He is a brilliant listener, always calm and always warm and he uses this wonderful combination of personal skills, knowledge and depth of experience to nudge and nurture, to help you create and deliver the changes that you need and that are right for your business.

Gill Haigh
Managing Director of Cumbria Tourism

Nick & Jackie have been pivotal in the growth of this Charity and Accessible Tourism in Cumbria. Their skills, knowledge and networking skills made the above happen but the most important they saw in me was my potential, they have built, nurtured and cultivated myself to a point were I can stand in a room and use the authority people have given me. They taught me that my fears aren’t real and that with a sincere heart and aspirational endeavour, anything is possible with the right nurturing and dedication. I highly recommend Lancaster and Lancaster if you want to see your business/charity blossom into the potential you believe it has.

Julia Walker
Charity Manager - Lake District Mobility

Over the years I have worked with Nick and Jackie I have always been impressed by their focus on excellence, attention to detail and most importantly, their heart for the local community and people they work with. The Brimstone Hotel & Spa speak to what they are capable of, creating something that was innovative and successful, with various imitations since then speaking to this. Lancaster & Lancaster is not, to my mind, a new venture to help build a better tourism and hospitality sector in Cumbria. Nick & Jackie have inadvertently been doing this for years. Rather, it formalises industry best practice and decades of experience in a way that can be hugely beneficial for a wide variety of businesses within the Lake District and beyond.

Gareth McKeever
Pure Lakes
Member of Cumbria Tourism

Get in touch.

We’d love to hear from you, even if you’re not 100% sure how we can help your business … we’re always happy to meet new people in the industry.

Give us a call, we’d love to have a chat – 07824 346 781

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